FREE SHIPPING IN EU AT €150 & 14 DAY RETURNS - NEVER ON SALE

**Shipping Policy**

**1. Overview**

1.1. This Shipping Policy outlines the shipping procedures and terms for products purchased from Guivage.

**2. Shipping Methods**

2.1. Guivage utilizes reputable courier services for shipping orders, including but not limited to:
- PostNL
- DHL
- UPS

2.2. The available shipping methods may vary based on the destination, weight of the package, and shipping preferences selected during checkout.

**3. Shipping Times**

3.1. Orders are usually processed and dispatched within 2 business days of receiving payment confirmation.

3.2. Estimated shipping times depend on the destination and the selected shipping method. Guivage aims to deliver orders within the following timeframe:
- Domestic orders (Netherlands/Belgium): 2 business days
- International orders: 5 business days

3.3. Please note that these are estimated shipping times, and actual delivery times may vary depending on external factors such as customs processing and local postal services.

**4. Shipping Charges**

4.1. Shipping charges are calculated based on the destination, weight of the package, and selected shipping method. The applicable charges will be displayed at the checkout before completing the order.

4.2. Guivage may offer free shipping promotions from time to time, subject to certain terms and conditions specified in the promotion.

**5. Order Tracking**

5.1. Once an order is dispatched, customers will receive a shipping confirmation email containing a tracking number and a link to track the delivery status of their package.

**6. Delivery Address**

6.1. Customers are responsible for providing accurate delivery information during the checkout process. Guivage will not be liable for any delays or losses resulting from incorrect delivery information provided by the customer.

**7. Shipping Restrictions**

7.1. Guivage may impose restrictions on shipping to certain locations due to legal, regulatory, or logistical reasons. Customers will be notified of any such restrictions during the checkout process.

**8. Contact Information**

8.1. For inquiries or assistance regarding shipping, please contact Guivage at:
- Email: info@guivage.com

**9. Amendments**

9.1. Guivage reserves the right to amend this Shipping Policy at any time without prior notice. The updated policy will be effective upon publication on the Guivage website.

*Last updated: 3/6/2024*